What’s New

Vehicle Selection on Sold / Delivered

When a lead is marked as Sold or Delivered, you can now select the exact vehicle from a dropdown list of all Vehicles of Interest — including vehicles from merged leads.

The chosen vehicle is clearly labelled, and the full vehicle description is now captured in history and reporting.

Why this matters: It ensures the right vehicle flows through to reports, partner updates, and DMS — no more guesswork about which vehicle was actually sold.

Improved Enquiry Display

The Enquiry tab has been redesigned to make information easier to scan and act on.

• Key details (like appointments) are surfaced first
• Sections are now structured and collapsible
• New fields — including Enquiry Channel and Enquiry ID — improve traceability and speed up CX troubleshooting

Everything you need, exactly where you expect it.

Simplified Date Picker

Tasks and Appointments now support direct keyboard date entry.

Type the date. Save. Done.

A small improvement — but a real time‑saver for long‑term follow‑ups scheduled months (or years) ahead.

Two new lead sources are now available:

• Auto Buyers
• Sell A Car Today

This gives you clearer insight into where leads are coming from and how they’re performing.

Search Leads by Campaign

Dealerships often run multiple campaigns simultaneously and need visibility into which ones are generating traction. You can now search leads by Campaign Name, making it easier to attribute performance back to your marketing efforts.
You can also add Campaign as a column in your lead list view, helping sales managers quickly assess lead quality and conversion trends for specific campaigns — and ultimately understand which initiatives deliver the strongest return.

Enhanced Dealership & Salesperson KPI Reports

Two of our most‑used reports have been refreshed to make them easier to read, faster to navigate, and more intuitive for users analysing large volumes of data.

What’s improved:

• Frozen first column so dealership, department, or salesperson names stay visible as you scroll
• New contextual tooltips that clarify metrics instantly
• Grand Total row, giving managers a consolidated summary across multiple teams
• New KPI metrics, including: appointments scheduled, appointments completed and, appointments cancelled

These additional KPIs provide earlier insight into engagement quality and time allocation, helping leaders better understand pipeline activity and sales discipline. The updated report manual now includes full explanations of these changes.

New field type for title editing

A new advanced editor option is now available for title fields across Heading, Banner, and Hero Banner blades. Instead of managing separate size, weight, and alignment fields, users can switch to the advanced editor for a single, unified content editing experience. The default single-input behaviour remains unchanged.

Collapse SRP filters on Mobile

On mobile devices, the Search Results Page filter panel now opens with all filter categories collapsed by default. This reduces visual clutter on smaller screens, makes the interface easier to scan, and ensures the Apply Filters action is clearly accessible without excessive scrolling.

Suggested Action Examples

Qualify Customer 
Surfaces when contact has been made with the customer. This helps the team gather essential information early and progress the lead through the sales process.

Schedule Follow‑Up
Helps ensure no lead is left behind. This action appears when a follow‑up has not yet been booked, encouraging consistent lead nurturing.

Add Vehicle of Interest
Appears when a lead does not yet have a Vehicle of Interest attached. Capturing this detail early improves data quality and strengthens future reporting.

Start a Test Drive
Appears when the lead moves into the active engagement stage. This supports seamless progression into a key conversion step in the sales journey.

Book Vehicle Delivery
Triggered when a lead is marked as sold. This helps close the loop and ensures delivery details are captured promptly.

Location Control on Forms

You can now limit location options on your website forms. This added functionality allows for more tailored form configurations, ensuring customers are directed to the most relevant dealership locations.

Continuous Platform Improvements

We’re always working behind the scenes to keep our Radius website platform running smoothly and efficiently. Recent updates include refinements to visual styling, improved data integrations, and enhanced stability across key features. These ongoing improvements ensure your dealership website remains fast, reliable, and aligned with best-in-class digital standards

New “Start Valuation” Button for Buying Department Leads

For valuation-related enquiries and buying department leads, a new “Start Valuation” button replaces the previous Start Test Drive option. This feature enables sales teams to launch the valuation process directly from the Vehicle of Interest view, with registration and state details automatically populated, eliminating manual navigation and data entry. Take a look at the quick video below:

Leads originating from Carsales now display the exact URL where the enquiry was generated. This update also ensures accurate vehicle details are shown, even when stock matching isn’t possible, providing greater transparency and context for sales teams.

New Finance Status Options
Two new options: Clawback and Quoted, have been added to improve deal tracking and visibility.

New KPIs: Finance and Insurance Rate
We’ve introduced two new KPIs to help you measure quote activity across your team:

• Finance Quote Rate: % of deals with a finance quote
• Insurance Quote Rate: % of deals with an insurance quote
• These KPIs can be selected and applied just like existing ones, giving you deeper insights into team performance.