What’s New
Curious about what we’ve been up to? Check out the latest features and updates our team has rolled out to make your work faster, smarter, and way more enjoyable. Dive in and see what’s new—you might just find your next favourite tool!
15 June 2026
Faster vehicle lookups
Vehicle Lookup by Registration Plate
Service advisors can now look up customer vehicles using the registration plate directly in Scheduler — no VIN needed. When the vehicle make is supported at your dealership, the system automatically resolves the full vehicle details and pre-populates the appointment form. Manual entry remains available as a fallback for any vehicle.
Appointment Status Visibility
Customers using the Consumer Portal will now see a “Tentatively scheduled for service” indicator for lead appointments, giving them clearer visibility into their service pipeline.
Appointment Cancellation API
A new cancellation endpoint is now available for partner systems and AI booking flows. It supports two cancellation paths: fast cancellation using a confirmation key, or lookup-based cancellation using vehicle or customer data. Built-in safeguards prevent double-cancellation or cancellation of in-progress appointments.
Richer Lead Data to LeadDriver
Home Check-In now sends complete context to LeadDriver, our AI lead management system, including vehicle details and appointment information, along with customer data. Sales teams can now follow up with full visibility of the check-in details.
View how Home Check-In works →
Structured Cancellation Reasons
The appointment cancellation dialog now uses predefined cancellation reasons instead of free-text entry. This enables consistent reporting and better insights into why appointments are cancelled. An optional “Other” field captures additional detail when needed.
1 June 2026
New Leads API
Arif Rehman
Associate Product Manager
More ways to connect your data: Introducing LeadDriver Leads API
You may already know LeadDriver connects to 9,000+ apps via Zapier, no code required. Now there’s a second option: a direct, real-time API for teams who want a closer, more customised connection. Same outcome — your data flowing automatically between LeadDriver and the tools you rely on — just two ways to get there, depending on what suits your setup.
If you work with a partner or provider who wants to explore the API route, use this link or let us know here, and we can show you what’s next.
Log in with a tap, not a password
You can now sign into LeadDriver using your fingerprint, face, or device PIN — no password, no separate code. It takes a few seconds, and you can set it up next time you log in.
Locked out? You can now fix it without calling support!
Lost your phone or switched devices? You can now reset your login security in a couple of clicks from your My Account page, without waiting on a support call.
- Recovery code: Once you’ve set up your authenticator, you’ll get a recovery code to keep somewhere safe. If you ever lose access to your authenticator app, just select “Try another method” on the login screen and use your recovery code to get back in.
- My Account → Reset MFA: Open the My Account page from your user menu and select Reset MFA. This clears your old login method and walks you through setting up a new one on your new device — no support ticket required.
8 JUNE 2026
Xtime Home Check-In
New Feature — Xtime Home Check-In
Service Platform · Paid Add-On · Available Now
Service customers can now complete their check-in before they arrive at the dealership — from their phone, at a time that suits them. Think airline pre-check-in: the key steps are done ahead of time, so customers can park, drop their keys, and leave immediately. No queue, no waiting at the desk, and no extra workload for your service team.
- Customers check in the night before or on the day via SMS link
- Confirm vehicle details, review services, and add extras during check-in
- Digital signature captured before arrival — no paperwork on the day
- Drop-and-go or advisor contact option — customers choose what suits them
- Built-in upsell prompts for tyres, wipers, wash, and more
- Integrates directly with LeadDriver lead management system — vehicle interest signals create sales leads automatically
20 MAY 2026
Powertrain Filtering
William Forsyth
Product Manager
New in Websites: Powertrain Filtering.
We’ve introduced a new filter in Radius websites to help car buyers find the right vehicle faster with Powertrain filtering.
Whether your customers are searching for petrol, diesel, hybrid, or electric vehicles, you can ensure every lead is qualified and relevant from the start.
This added layer of filtering improves search accuracy, enhances the customer experience, and helps your team focus on high-intent enquiries.
By connecting buyers with the right vehicles sooner, you’ll drive better conversations, stronger engagement, and more conversions.
If you’re using Radius, you can enable this new feature in the Radius CMS so your customers can filter vehicles by powertrain, making it easier to find the right match!
14 MAY 2026
LeadDriver + Zapier Integration
Arif Rehman
Associate Product Manager
New Integration: Connect Your Lead Sources with Zapier
Bring every lead into one system — automatically.
You can now connect LeadDriver to thousands of lead sources, including Meta Lead Ads, event platforms, and CRM tools, using Zapier. No developers needed and no more manual imports. Leads flow into LeadDriver instantly, are correctly assigned, and are ready for your team to act on straight away.
With access to over 9,000 supported apps, you can consolidate your entire lead ecosystem into a single, reliable platform — giving you a complete and accurate view of every opportunity from day one.
Vehicle Selection on Sold / Delivered
When a lead is marked as Sold or Delivered, you can now select the exact vehicle from a dropdown list of all Vehicles of Interest — including vehicles from merged leads.
The chosen vehicle is clearly labelled, and the full vehicle description is now captured in history and reporting.
Why this matters: It ensures the right vehicle flows through to reports, partner updates, and DMS — no more guesswork about which vehicle was actually sold.
Improved Enquiry Display
The Enquiry tab has been redesigned to make information easier to scan and act on.
- Key details (like appointments) are surfaced first
- Sections are now structured and collapsible
- New fields — including Enquiry Channel and Enquiry ID — improve traceability and speed up CX troubleshooting
Everything you need, exactly where you expect it.
Simplified Date Picker
Tasks and Appointments now support direct keyboard date entry.
Type the date. Save. Done.
A small improvement — but a real time‑saver for long‑term follow‑ups scheduled months (or years) ahead.
Two new lead sources are now available:
- Auto Buyers
- Sell A Car Today
This gives you clearer insight into where leads are coming from and how they’re performing.
27 MARCH 2026
Vehicle of Interest Hub
Arif Rehman
Associate Product Manager
New Vehicle of Interest Hub
No more hunting across tabs to work out which vehicles are associated with a lead.
All vehicles — whether added from an enquiry, test drive, valuation, or manual entry — now appear in a single, consolidated Vehicle of Interest (VoI) section.
What this means for your team:
- One place for all vehicles — no more tab-hopping to find what’s on the lead.
- Live status at a glance — see whether a vehicle is a VoI, Test Drive, Valuation (Pending / Valued / Won / Lost), Sold, or Delivered — all from the same view.
- Quick actions built in — “Open Test Drive” and “Open Valuation” buttons take you directly to the relevant record without navigating through separate tabs.
Less tab‑hopping. More clarity. Better conversations with customers.
Vehicle Selection on Sold / Delivered
When a lead is marked as Sold or Delivered, you can now select the exact vehicle from a dropdown list of all Vehicles of Interest — including vehicles from merged leads.
The chosen vehicle is clearly labelled, and the full vehicle description is now captured in history and reporting.
Why this matters: It ensures the right vehicle flows through to reports, partner updates, and DMS — no more guesswork about which vehicle was actually sold.
Improved Enquiry Display
The Enquiry tab has been redesigned to make information easier to scan and act on.
- Key details (like appointments) are surfaced first
- Sections are now structured and collapsible
- New fields — including Enquiry Channel and Enquiry ID — improve traceability and speed up CX troubleshooting
Everything you need, exactly where you expect it.
Simplified Date Picker
Tasks and Appointments now support direct keyboard date entry.
Type the date. Save. Done.
A small improvement — but a real time‑saver for long‑term follow‑ups scheduled months (or years) ahead.
Two new lead sources are now available:
- Auto Buyers
- Sell A Car Today
This gives you clearer insight into where leads are coming from and how they’re performing.
13 MARCH 2026
Instant Page Updates
William Forsyth
Product Manager
Radius websites now automatically refresh the moment you publish changes, so what you see in the CMS is what your customers see — immediately.
Previously, Radius operated a high-performance caching layer designed for the reliability and scale demands of enterprise automotive retail. This infrastructure ensures your dealership website handles traffic spikes, delivers fast load times, and maintains uptime across high-demand periods. We’ve now extended this system to automatically trigger a cache refresh on publish, so you get the best of both worlds: enterprise-grade performance with the immediacy you expect.
What’s covered:
- Website page content updates
- Header, Footer, and Menu configuration changes
12 MARCH 2026
Trend Dashboard
Arif Rehman
Associate Product Manager
New Dealership Trend Dashboard
Recent user research highlighted a key opportunity: while our existing reports offered depth, customers were looking for more visual, trend‑based insights. In response, we’ve built a brand‑new dashboard that gives sales leaders an immediate view of performance over time.
- Visual trend lines showing new leads vs. sold leads across any selected time period
- Month‑over‑month comparisons for the past two months, helping you quickly spot performance shifts
- Flexible filtering by Dealership, Department, and Salesperson for easy side‑by‑side comparisons
- Rich tooltips that explain key metrics without needing extra clicks
Tip: For the best experience, view reports in full screen.
Search Leads by Campaign
Dealerships often run multiple campaigns simultaneously and need visibility into which ones are generating traction. You can now search leads by Campaign Name, making it easier to attribute performance back to your marketing efforts.
You can also add Campaign as a column in your lead list view, helping sales managers quickly assess lead quality and conversion trends for specific campaigns — and ultimately understand which initiatives deliver the strongest return.
Enhanced Dealership & Salesperson KPI Reports
Two of our most‑used reports have been refreshed to make them easier to read, faster to navigate, and more intuitive for users analysing large volumes of data.
What’s improved:
- Frozen first column so dealership, department, or salesperson names stay visible as you scroll
- New contextual tooltips that clarify metrics instantly
- Grand Total row, giving managers a consolidated summary across multiple teams
- New KPI metrics, including: appointments scheduled, appointments completed and, appointments cancelled
These additional KPIs provide earlier insight into engagement quality and time allocation, helping leaders better understand pipeline activity and sales discipline. The updated report manual now includes full explanations of these changes.
26 FEBRUARY 2026
Recently Viewed Vehicles
William Forsyth
Product Manager
We’ve introduced a new Recently Viewed Vehicles blade across all dealership websites, making it easier for returning shoppers to pick up where they left off. The carousel highlights vehicles a visitor previously browsed, ordered by relevance—most viewed first, then most recently viewed. Each card links directly to the Vehicle Detail Page, with clearly marked Sold statuses where applicable. This feature reduces friction for high‑intent buyers and helps reconnect them with inventory they’ve already shown interest in.
New field type for title editing
A new advanced editor option is now available for title fields across Heading, Banner, and Hero Banner blades. Instead of managing separate size, weight, and alignment fields, users can switch to the advanced editor for a single, unified content editing experience. The default single-input behaviour remains unchanged.
Collapse SRP filters on Mobile
On mobile devices, the Search Results Page filter panel now opens with all filter categories collapsed by default. This reduces visual clutter on smaller screens, makes the interface easier to scan, and ensures the Apply Filters action is clearly accessible without excessive scrolling.
18 FEBRUARY 2026
Websites Search Configuration
William Forsyth
Product Manager
Search blades across all Radius websites are now simplified to just showing Make, Model, and Price by default.
Our analytics demonstrate that 61% of customers conduct searches using Make, Model, and Price filters, with only 39% utilising the remaining search fields. To streamline the website experience and increase vehicle listing views, we’re simplifying the search interface to focus on these primary interactions, making it quicker and easier for customers to find their vehicles. Mobile devices benefit from this change greatly, with less fields resulting in an easier to navigate search interface.
Year, Keyword, and Location are configurable items allowing dealership websites to toggle these filter items back on if they desire.
13 FEBRUARY 2026
Suggested Actions
Arif Rehman
Associate Product Manager
Suggested Actions, LeadDriver’s new feature saves reps time and gives managers reporting that reflects what’s really happening. It uses live lead data to deliver one‑click guidance—less admin, more selling, and stronger conversions.
It runs quietly in the background, surfacing the most relevant next step and reinforcing consistent, high‑performing sales behaviours. As a result, Suggested Actions will get smarter over time, always offering a one-click next-best-action.
This release includes 30+ Suggested Actions, and with insights from millions of leads, we’ll continue to expand and refine them to support more stages of your sales process.
Suggested Action Examples
Qualify Customer
Surfaces when contact has been made with the customer. This helps the team gather essential information early and progress the lead through the sales process.
Schedule Follow‑Up
Helps ensure no lead is left behind. This action appears when a follow‑up has not yet been booked, encouraging consistent lead nurturing.
Add Vehicle of Interest
Appears when a lead does not yet have a Vehicle of Interest attached. Capturing this detail early improves data quality and strengthens future reporting.
Start a Test Drive
Appears when the lead moves into the active engagement stage. This supports seamless progression into a key conversion step in the sales journey.
Book Vehicle Delivery
Triggered when a lead is marked as sold. This helps close the loop and ensures delivery details are captured promptly.
14 JANUARY 2026
Traffic Light Priority Filters
Arif Rehman
Associate Product Manager
Behold the traffic light filters! We’ve added another layer of filtering in LeadDriver All Leads view. Users can now filter leads by traffic‑priority colour (e.g., Red for urgent, Amber for pending, Green for progressing) for faster, more targeted lead management. Even better, the traffic light filters remember your last selection, making the experience faster and more intuitive each time you return. Traffic light filters are available to all LeadDriver users.
New Lead Source: Digital Ads
You asked, we delivered! A new lead source, Digital Ads, has been added. This addition helps capture leads from your digital campaigns more effectively.
19 DECEMBER 2025
Enhanced Lead Detail Interface
Arif Rehman
Associate Product Manager
- Clearer priorities: Printed tags now explain why a lead is in its current priority state.
- Smarter notifications: Email and SMS activity counts are visible at a glance.
- All actions in one place: Lead action buttons are now grouped for faster, more consistent access.
- Quick shortcuts: One-click edits for department or assignee, plus collapsible sections for cleaner views.
- Instant copy: Copy key contact details with a single click.
4 NOVEMBER 2025
Collapsed Filter View
William Forsyth
Product Manager
Search results pages on mobile now feature a collapsed filter view, making it easier for users to navigate listings. This update brings vehicle results across all dealership websites built on our Radius platform higher on the page, streamlining the browsing experience and helping customers find what they’re looking for faster.
Location Control on Forms
You can now limit location options on your website forms. This added functionality allows for more tailored form configurations, ensuring customers are directed to the most relevant dealership locations.
Continuous Platform Improvements
We’re always working behind the scenes to keep our Radius website platform running smoothly and efficiently. Recent updates include refinements to visual styling, improved data integrations, and enhanced stability across key features. These ongoing improvements ensure your dealership website remains fast, reliable, and aligned with best-in-class digital standards
31 OCTOBER 2025
Lead Bulk Collapse
Callum Coe
Chief Product Officer
Bulk Collapse Now Pre-Selects Chosen Leads
When users initiate a bulk collapse from the lead list, the selected leads now appear pre-selected in the collapse view. This allows for immediate drag-and-drop assignment as primary or secondary leads—saving time and reducing friction in the lead consolidation process.
New “Start Valuation” Button for Buying Department Leads
For valuation-related enquiries and buying department leads, a new “Start Valuation” button replaces the previous Start Test Drive option. This feature enables sales teams to launch the valuation process directly from the Vehicle of Interest view, with registration and state details automatically populated, eliminating manual navigation and data entry. Take a look at the quick video below:
Carsales Enquiries Now Include Source URL
Leads originating from Carsales now display the exact URL where the enquiry was generated. This update also ensures accurate vehicle details are shown, even when stock matching isn’t possible, providing greater transparency and context for sales teams.
29 JULY 2025
New Insurance Status Field
Eunice Ng
Product Manager
You can now view and update the Insurance Status directly from the log slideout.
- Manually mark whether a deal has been quoted for insurance.
- If an insurance update is received via an integration (e.g., Allianz), the status will automatically be updated. Once the quote is completed in Allianz (which must be done via the integration), the status will be automatically updated.
- If an insurance has been purchased (initiated via Allianz integration), the status will automatically update to Sold.
New Finance Status Options
Two new options: Clawback and Quoted, have been added to improve deal tracking and visibility.
New KPIs: Finance and Insurance Rate
We’ve introduced two new KPIs to help you measure quote activity across your team:
- Finance Quote Rate: % of deals with a finance quote
- Insurance Quote Rate: % of deals with an insurance quote
- These KPIs can be selected and applied just like existing ones, giving you deeper insights into team performance.
