Smart Lead Management for Automotive Dealers

LeadDriver, AI lead management for automotive dealers, is your one-stop shop for all things lead management.

Picture this: all your customer leads neatly organised in one easy-to-navigate platform, regardless of where they come from. Plus, a key difference with LeadDriver is that it is AI-enabled, so follow-up will be much more conversational and personalised.

Instead of templated emails set up in your CRM, Sales AI will consistently follow up on previous outreach, and when a lead re-engages, it’s instantly able to begin a conversation.

Here’s an example:

If a follow-up email/text goes out at 9:45 p.m. and the shopper finally responds, the AI can reply immediately, resume the dialogue and secure the appointment. That’s a game-changer, as almost half of your leads are submitted when the dealer is closed, and those consumers are much more likely to engage if your follow-up is immediate. For instance, responding or following up around 9:00-10:00 p.m. every day will yield much better results than trying to reach someone at 11:00 a.m. who submitted a lead at 9:30 p.m. the previous night.

The AI component of LeadDriver complements chat. Chat converts website traffic to leads. Our AI component in LeadDriver lead management for automotive dealers converts leads into showroom traffic.

Whereas the chat provider is talking with shoppers on site who decide to chat, AI will engage and converse with ALL leads that flow into the  CRM (including all chat leads), working intelligently to move shoppers further along in the sales process.

We encourage your team to pick up the phone and reach out to the customer; however, customers are not always available to speak when your team calls. That’s why AI lead management for automotive Dealers supplements the team’s activities, ensuring the highest conversion possible.  What we recommend is that the team spend less time on low-value tasks such as email and text follow-up and utilise their time on more proactive measures that generate the highest return.

It’s great that you understand the need for constant communication with your customers. But the critical part of the solution is that it can CONSISTENTLY communicate with ALL customers.

A big part of the AI in LeadDriver, lead management for automotive dealers, is that it can often have better conversations and answer more questions than your team, which, in turn, leads to higher appointment conversions.

The time this saves your team during business hours is a key benefit, allowing them to focus on higher-value tasks while knowing their leads are being nurtured effectively. Also, splitting the rules of engagement for AI only leads to confusion and inconsistency for both the sales team and your customers.