Turning Proven Insights into Your Team's Next Best Move

Dealerships rely on lead management for automotive dealers to action, respond to, and nurture every enquiry on time. With Suggested Actions in LeadDriver, your team gets one-click guidance based on proven patterns across millions of leads—so there's less guesswork, more momentum, and better outcomes.

LeadDriver Guides Every Next Best Step

Suggested Actions acts like an always-on sales coach, using compiled insights across millions of leads captured in LeadDriver to recommend the next best step for every salesperson.

Working quietly in the background, it interprets the context of each enquiry and surfaces simple, one-click guidance.

The result? Your team spends less time deciding what to do and consequently, more time doing the things that move the deal forward. Less admin. More selling. Faster response times. Higher conversion.

In short: everything a dealership needs to action leads on time and improve team accountability.

What Suggested Actions Look Like in Practice

A few examples of the 30+ actions now available:

• Qualify Customer: Surfaces when contact has been made with the customer. This helps the team gather essential information early and progress the lead through the sales process.
• Schedule Follow-Up: Helps ensure no lead is left behind. This action appears when a follow-up has not yet been booked, encouraging consistent lead nurturing.
• Add Vehicle of Interest: Appears when a lead does not yet have a Vehicle of Interest attached. Capturing this detail early improves data quality and strengthens future reporting.
• Start a Test Drive: Appears when the lead moves into the active engagement stage. This supports seamless progression into a key conversion step in the sales journey.
• Book Vehicle Delivery: Triggered when a lead is marked as sold. This helps close the loop and ensures delivery details are captured promptly.

This is just a snapshot—LeadDriver includes 30+ Suggested Actions at launch, with more coming soon.

Why It Works: Shaping Consistent, High-Performing Behaviours

Suggested Actions is based on the patterns of top-performing dealerships already using LeadDriver. This means your team receives prompts aligned with what the best salespeople do—every day, every lead.

By surfacing the right step at the right time, Suggested Actions helps your team:

• Act on every lead, on time
• Improve team accountability and lead quality
• Reduce admin and cognitive load
• Work with consistent, repeatable sales behaviours
• Progress leads faster—from first action to booked appointment
• Capture accurate data without extra effort
• Give managers reporting that reflects what's really happening

It creates a subtle but powerful shift: your team begins to adopt high-performing habits automatically by simply following the intuitive path outlined in LeadDriver.

Suggested Actions appear directly in the lead view and update automatically as activities are completed. They'll keep getting smarter over time, always offering a one-click next-best-action.

Suggested Actions builds on a standout year for LeadDriver. In 2025, across hundreds of locations, thousands of users, and millions of leads, dealerships using LeadDriver achieved significant improvements:

• Nearly 5x faster first action times
• 25% reduction in unactioned leads
• 65% reduction in lead open time
• 11% lift in appointment ratio

These results in 2025 show what happens when teams have fast workflows, clear next steps, and tools that help them stay accountable. Suggested Actions amplifies these gains.

See It in Action

Want a walkthrough for your team or help tuning your dealership's workflows? Learn more about LeadDriver here or request a callback from our team [here](/contact).