Provide exceptional, personalised customer experience and drive owner loyalty through Xtime, our service experience platform. Our platform enables your service team with the right tools to increase service retention whilst delivering an outstanding ownership experience to your customers.
Consistent service performance. Proven results with Xtime.
13 OEMs
Already use Xtime
120k+
Monthly driveaway check-ins
230k+
Monthly service bookings
Discover what Xtime can do for you
Dealerships deliver faster, smarter, and more profitable service operations with Xtime. Whether you’re looking to lift efficiency and retention, or to create a consistent, brand service experience across your dealer network, Xtime brings the tools, data, and AI‑driven intelligence to keep your workshops running smoothly and your customers coming back.
Franchise
Service more cars, respond faster with AI, improve retention, and operate smoothly with pricing accuracy and transparent communication.
- Intelligent capacity & labour‑hour management
- Integrated OEM pricing, recalls & warranty data
- Full scheduling tools for service advisors
- Multi‑channel bookings (web, SMS, owners’ app)
- Service marketing & retention tools
- Tablet check‑in workflows
- Reduced inbound calls & admin load
Talk to our team today ➝
OEMs & Groups
Deliver a unified, branded, multi‑site service experience with network‑wide visibility and AI future-ready integrations.
- OEM‑branded digital booking journeys
- Accurate recall, warranty, and service plan history
- Network‑wide visibility of utilisation & KPIs
- Standardised service processes across sites
- Integration with owners’ apps
- Enterprise reporting (labour, parts, retention)
- Governance, permissions and rollout support
- API connections to DMS & OEM systems
Talk to our enterprise team ➝
Online service booking
- Make appointments to your dealership directly from your website
- Receive instant confirmation and follow-up reminders that contain “Manage my Booking” links to modify or reschedule if required
- Enable users to book appointments from any mobile device and operating system (Android or Apple)
- Certified bi-directional integration with major DMS providers
- All appointments booked appear in the DMS within moments, keeping customers’ records current
In-dealer Scheduling
- Configure resources such as technician capacity, services, campaigns, and transport availability
- Customise dealer specific services and pricing
- User friendly interface with access to customer, vehicle and RO history
- Branded appointment notifications and reminders via email and SMS
- Two-way text messaging and call center options
Service Drive Tablet
- Personalised driveway reception and confirm transport requirements for a seamless check-in experience
- Displays customer information, service, pricing, and duration on one screen. Includes options to email/print, add customer signatures, and push data to the DMS
- Reports with video and image capture capabilities for discussing and adding genuine service recommendations
- Warranty, recall, and RO history
- Self-check-in
Experience seamless and consistent fixed ops performance through smart integrations.
Xtime integrates smoothly with the tools dealerships already rely on—from DMS and CRM systems to payment processors, self‑service kiosks, and AI partners. Everything works together behind the scenes, so your team gets a seamless workflow without extra effort or disruption.
See Xtime in Action
See what Xtime can do for your dealership. This quick demo will walk you through the essentials and show how simple it is to improve service operations from day one. With over 230,000 bookings and 120,000 driveway check‑ins each month, Xtime proves how the right technology removes friction, improves transparency, and elevates the customer experience.
