LeadDriver features
Everything LeadDriver does to capture, answer, follow up and report on dealership enquiries, grouped by how your team works.
User and access management
Two factor authentication
An extra verification step on sign-in to keep dealership lead data secure.
Password self-management
Users reset and update their own passwords without waiting on an administrator.
Department management
Create and maintain sales, service and other departments with their own users.
User management
Add, edit and deactivate users and control what each person can access.
User profile
Each user keeps their own contact details, notification settings and preferences.
Lead management
Lead aggregation
Website, Meta, Google Ads, marketplace, email and phone enquiries all land in the same board.
Lead distribution
Send enquiries to the right department, location and salesperson.
Lead search and load
Find any lead quickly and load its full record from the pipeline view.
Lead creation and editing
Create leads manually and keep customer and vehicle details up to date.
Lead auto allocation
Rules assign new enquiries automatically so nothing sits unowned.
Lead enquiry create and update
Log an additional enquiry against an existing customer or update the current one.
Bulk assign and transfer
Move many leads to another salesperson or department in one action.
Bulk status update
Update the status of a group of leads together to keep the pipeline clean.
Lead detail view
One screen with the customer, the vehicle of interest, activity and next actions.
Reactivation of lost leads
Bring closed or lost enquiries back into play when the customer re-engages.
Lead sorting
Order the pipeline by age, priority, status or owner.
Lead list table view
A dense table view for managers who want to scan many leads at once.
Lead collapsing
Collapse lead rows to focus on the enquiries that need action now.
Preferred contact method
Record how each customer wants to be contacted and follow it.
Contact card
Customer contact details in one card, ready to call, SMS or email.
Suggested actions
Guidance drawn from millions of captured leads recommends the next best step for each enquiry.
Interface and platform design
Navigation and headers
Consistent navigation so the team can move between leads, calendar and reporting.
Lead list view
A list layout for working through enquiries in order.
Lead card view
Card layout that surfaces status, owner and priority at a glance.
Standard filters
Filter by status, owner, department, source and date.
Advanced filters
Combine multiple conditions to build the exact view a manager needs.
Lead priority filters
Isolate the leads that are unactioned or missing a follow-up.
Mobile optimised
The same pipeline works on the showroom floor from a phone or tablet.
Administrative tools and integrations
Multiple departments
Run several departments in one account with cross-department handovers.
Duplicate leads
Duplicate enquiries are identified so the customer is not contacted twice.
User guides and training
In-product guides and training material for new and existing users.
Integration
Zapier integration for LeadDriver
Connect Meta Lead Ads, event platforms, forms, CRM tools and more than 9,000 apps into LeadDriver with no developer required.
Learn moreLeadDriver + Xtime
Your warmest leads are already in your dealership. With Xtime Home Check-In integrated with LeadDriver, a service customer who signals interest in a new vehicle lands in LeadDriver instantly — no manual entry, no delay.
Learn moreActivity logs and customer journey
Notes
Free-text notes stay attached to the lead they belong to.
History and activity entries
A full record of what happened on the enquiry and when.
Log activity
Record calls, visits and conversations against the lead in a couple of taps.
Journeys
See the path the customer has taken from first enquiry to current status.
Lead qualification
Capture the detail that tells you how ready the customer is to buy.
Connect tools
Call, SMS and email the customer from inside the lead record.
Notifications
Lead management notifications
Alerts when a lead arrives, is assigned or needs action.
Error and success notifications
Clear in-product feedback so users know an action worked.
Confirmation modals
Confirmation prompts before bulk or irreversible changes.
Communication and outreach
SMS capabilities
Send and receive SMS from the lead record, with quick-reply templates.
Email capabilities
Send and track email from the lead record using consistent templates.
AI communications via SMS and email
AI-powered conversations reply to internet leads within minutes, around the clock.
Automated email journeys
Structured follow-up across SMS and email for up to 51 days so no enquiry goes cold.
Vehicle management
Vehicle selector
Pick the exact make, model and variant the customer is asking about.
Vehicle of interest
The vehicle sits on the lead so conversations and follow-up stay specific.
Vehicle valuation
Capture trade-in and valuation detail alongside the enquiry.
Appointments and scheduling
Appointments
Book customer appointments against the lead and the salesperson.
Appointment notifications
Reminders so appointments are not missed by staff or customers.
Calendar
A calendar view of appointments, test drives and follow-up tasks.
Test drives
Schedule and track test drives with the vehicle and customer attached.
Valuations
Manage valuation requests through to an outcome.
Loan car management
Track loan car movements and returns alongside the lead.
Dashboard and reporting
User dashboard
Each user opens on the leads and actions that need them today.
Insights reporting
Lead mix, percentage actioned, average time to contact, appointment, test drive and closing ratios.
Integrated advanced reporting
Conversion insights, campaign ROI and salesperson performance without building a report.
See LeadDriver in action
Prefer email? Reach us at sales@indiqator.com.au for product upgrades, demos, quotes, or any sales enquiries.